Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

The book is a hardcover edition with a sturdy binding. The cover shows some wear, including minor scuffs and a small stain. The spine is intact, and the pages are clean and free of inscriptions or markings. There is no dust jacket present.

"Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue" by Nick Mehta, Dan Steinman, and Lincoln Murphy, is published by John Wiley & Sons, Inc. in 2016. This hardcover edition, printed in Hoboken, New Jersey, delves into the strategies and methodologies that successful companies use to enhance customer retention and increase recurring revenue. The authors, who are recognized experts in customer success, provide insights into reducing churn and building lasting customer relationships. While the book is not stated as a first edition, it remains a significant resource in the business and economics genre, particularly for professionals interested in customer relations and business strategies. The book is in good condition, although it lacks a dust jacket.