Exceptional by Choice
"Leading Service: Exceptional by Choice," published by United Air Lines, Inc. in 2013, is a hardcover book focusing on customer service excellence. Ideal for business and airline industry professionals, this edition is in good condition with no dust jacket. A valuable resource for insights into service strategies.
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The hardcover of "Leading Service: Exceptional by Choice" is in good condition, with no dust jacket present. The cover shows minimal wear, and the binding remains intact. There are no inscriptions or library markings, making this a clean and well-preserved copy.
About This 2013 Edition
"Leading Service: Exceptional by Choice" is a hardcover book published by United Air Lines, Inc. in 2013. This unique publication explores the principles and practices that underpin exceptional customer service, as applied by a leading airline. While the author is not identified, the book serves as an insightful resource into the strategies employed by United Airlines to enhance customer experience and service excellence. This edition is particularly noteworthy for professionals in the airline industry and those interested in business and customer service. The book is in good condition, making it a valuable addition to collections focused on business strategies and customer relations.
Publisher Information
Publisher
United Air Lines, Inc.
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